If something
is not right.

Here is the whole thing in one sentence: we build these one at a time in a shop in Stoneboro, and if one of ours fails at something it should not have failed at, we are going to sort it out.

What we cover

NXTGen Hunting Blinds warrants each new blind to the original purchaser against defects in materials and workmanship for the periods below, from the date of purchase.

• Structure — wall panels, floor frame and roof deck: 10 Years against structural failure, rot, or delamination under normal hunting conditions.
• Roof membrane — commercial PVC roof membrane: 25 Years against weather penetration, cracking, or material breakdown.
• Glass and window hardware — silent vertical slides, tracks, gaskets and tempered glazing: 3 Years.
• Aluminum towers and trailer kits — welded structural frames and ladder assemblies: 5 Years.
• Carpet and interior finish — factory adhesive and carpet lining: 1 Year.

If something covered fails, we will repair it, replace the part, or replace the panel — whichever actually solves the problem. NXTGen covers standard shipping on replacement warranty parts during the first year of ownership.

What we do not cover

• Normal cosmetic wear: scuffed carpet from heavy boots, exterior finish weathering, or window tracks that need routine cleaning.
• Weather events beyond what the blind is built for — a fallen timber or direct tree strike is an insurance claim, not a warranty claim.
• Damage resulting from an unlevel, improperly anchored, or unbraced tower, including customer-built timber towers.
• Unauthorized modifications: structural cuts, non-factory wall openings, or roof membrane penetrations without our written guidance.
• Damage caused by moving the blind while fully assembled, or lifting it by anything other than the designated floor frame points.
• Transferability: coverage extends to the original purchaser, or transfers to a secondary owner within the first 3 years with original proof of purchase.

How to make a claim

1. Call (814) 795-9011 or write to us. Tell us what happened and roughly when you bought it.
2. Send photos. Almost every question we have can be answered by two clear pictures, and it saves everybody a drive.
3. We tell you what we are going to do, and by when. Warranty claims are handled directly from the Stoneboro shop. If you bought from an authorized dealer, your dealer can also assist with local parts coordination.

You do not need a receipt number, an online account, or a warranty card. If you tell us your name and roughly when and where you bought it, we have the record.

Returns

• Unassembled, unmodified kits in their original packaging may be returned within 30 days of delivery.
• Return freight is the responsibility of the customer, and returns are subject to a standard 15% restocking inspection fee.
• Blinds that have been assembled, modified, or custom-configured are not returnable.
• Blinds purchased through an authorized dealer follow that dealer's local return policy.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state. Last updated 2026.